24. September 2012 11:49
24. September 2012 14:18
1. Oktober 2012 15:07
Quelle: http://social.microsoft.com/Forums/en/c ... e088adb52dI worked with Microsoft Support to troubleshoot this issue. Below are the findings:
It appears that there are two KBs associated with this particular problem: KB2699988 and KB2722913. I removed the 2<sup>nd</sup> KB yesterday (the 1<sup>st</sup> was removed a few weeks ago) but the problem persisted. He said it is likely there is a security update tied to IE9 that is associated with this issue, so short of uninstalling IE9 and reverting to IE8 he had me perform the following regedit change.
• Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_MIME_HANDLING
• Within FEATURE_MIME_HANDLING, please change the DWORD entry for OUTLOOK.EXE from 1 to 0
This is an issue that the MS development team plans to address in Update Rollup 11 later this year. Making this change to the regedit does not completely fix the problem. It is only a workaround solution until UR11 is deployed. Once I made the above change and reran a report via the Outlook CRM client and attempt to export to PDF, the open or save screen pops up as it should. However, I can only save the PDF and then open it. If I click the Open button, nothing happens. He said this is part of the workaround.
So in summary, users who have this issue have the following choices:
1.Use the web to export reports until UR11 is deployed in their environment
2.Perform the above regedit change and save the document prior to opening it
3.Revert back to IE8 until UR11 is deployed in their environment
2. Oktober 2012 09:21